Dr. Rachel Gillum is currently Vice President of
Ethical & Humane Use of Technology at Salesforce , leading the team responsible for developing and implementing Responsible AI and product use policies across Salesforce's suite of offerings. Reporting directly to the Chief Ethical & Humane Use Officer, Rachel established the Salesforce’s Ethical Use policy practice, defining and executing on the strategic vision while building out her global team. During her tenure, Rachel has established the company’s key AI policies-- including for Salesforce’s
Agentforce digital labor platform and has scaled policy operations across Salesforce’s suite of product offerings globally.
Rachel and her team regularly present to Salesforce's Ethical Use Advisory Council— a group that includes international experts from organizations such as the United Nations, Freedom House, academic institutions and more — which helps guide the responsible development of Salesforce’s products and use policies.
The U.S. Chamber of Commerce appointed Rachel as a Commissioner on its
Artificial Intelligence (AI) Commission on Competition, Inclusion and Innovation. The Commission, co-chaired by former Rep. John Delaney (D-MD) and Rep. Mike Ferguson (R-NJ), convenes thought leaders with experience in government, industry, and civil society to develop durable, bipartisan AI policy solutions to ensure the United States continues to lead in innovation while fostering fairness in deploying this revolutionary technology. Read the report
here.
Rachel is an affiliated scholar at Stanford University and the author of several academic works including her book,
Muslims in a Post-9/11 America: A Survey of Attitudes and Beliefs and Their Implications for U.S. National Security Policy, which explores how government counterterrorism and surveillance policies can alienate the country’s most integrated Muslims and become counterproductive to national security. She is a nonresident fellow at the
Atlantic Council, a Term Member at the
Council on Foreign Relations and a Member of the
Trust and Safety Advisory Group at the Institute for Security and Technology. She received her doctorate and master’s degrees from Stanford University and her bachelors at the University of Washington in Seattle.
Having worked alongside former Secretary of State Condoleezza Rice, former National Security Advisor Stephen Hadley and former Secretary of Defense Robert Gates at the strategic consulting firm
RiceHadleyGatesManuel LLC, Rachel has experience assisting CEOs and senior executives from Fortune 50 companies to early stage startups in meeting key strategic challenges. Rachel led the firm's portfolio of technology and venture capital companies as Senior Director of the Silicon Valley Office. Her deep global experience stems from her time working as an intelligence analyst within the U.S. government as well as her experience teaching and leading major research projects in International Relations at Stanford University.
Rachel is passionate about ensuring that emerging technologies, including AI, are developed inclusively and benefit all communities. Rachel is a mentor and Responsible AI startup advisor for the
Techstars Accelerator in the San Francisco Bay Area, a program designed to build genuine connections between founders and local mentors and provide equitable access for entrepreneurs of all backgrounds. She serves on the Technical Advisory Board for
CareMessage, an organization that leverages technology to improve the health equity of people from low socioeconomic backgrounds.
Rachel is passionate about paving the way for the next generation of leaders. She is the co-founder and former co-director of
Truman National Security Project’s diversity initiative, aimed at supporting and advancing underrepresented minorities in the international security profession. She was formerly an Advisory Committee Member for the
Ralph Bunche Summer Institute, a program at Duke University aimed to increase diversity within the Political Science discipline by providing a pipeline to graduate school and the professorate for underepresented minority students.
Rachel M. Gillum, Ph. D.